Frequently Asked Questions
Everything you need to know about our nautical heritage and maritime gear.
How long will it take to receive my order?
Standard UK delivery typically takes 3-5 working days, while international shipping can take 7-14 days depending on the destination and customs processing.
What is your return policy for maritime apparel?
We offer a 30-day return policy for all unworn and unwashed items. Simply ensure the original tags are attached and use our online portal to generate a return label.
Are your oiled wool sweaters waterproof?
Our traditional oiled wool sweaters are highly water-resistant due to the natural lanolin content in the wool, making them ideal for damp and misty maritime conditions.
Do you offer international shipping?
Yes, Arthur Beale ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my natural wool garments?
We recommend hand washing in cool water with a gentle wool detergent and drying flat. Avoid machine washing or tumble drying to prevent shrinkage and preserve natural oils.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.